Collective intelligence for impact
Client
Sarah Abdelatif - NGO Specialist
Year
2022
Role
Product Designer
Type
NGO Platform
Roles
- Product designer
- UI Design
- UX Design
Deliverables
- Product Design
- UX & UI
- Live product
Propel is the platform that helps impact organisations capture, connect and apply the lessons they learn across projects, countries and complex settings. By making knowledge easy to find and use, Propel supports teams to build a shared organisational memory, adapt to new contexts, and make better decisions based on real experience.
Propel is a platform designed to help impact-driven organizations capture, connect, and apply what they learn across projects, countries, and complex environments. As product designers, we focused on creating a structured, human-centered system that transforms scattered insights into actionable knowledge. By making lessons easy to document, share, and reuse, Propel builds a collective memory that strengthens decision-making and amplifies impact.
Mission
Impact organizations operate in diverse and often challenging contexts. Their work generates valuable lessons, but too often these insights remain siloed within projects or disappear once a program ends. Propel’s mission is to give organizations a simple yet powerful way to capture and build upon their learnings, creating a foundation for smarter, more adaptive work.
Solution
We designed Propel as a learning framework centered on learning stories: short, structured narratives that capture the key steps, outcomes, and lessons from real projects. This format turns tacit knowledge into explicit insights that can be easily shared and applied across teams. Alongside this, we created tools for organizing and connecting stories, enabling users to see patterns, identify evidence, and scale proven approaches. The design process combined research, prototyping, and iterative testing with impact organizations to ensure the product fit seamlessly into their workflows.
Challenge
Knowledge in large organizations is hard to manage. Insights are stored in scattered documents, difficult to retrieve, and rarely applied to new contexts. The challenge was to design a platform that could systematize learning without overwhelming teams-balancing structure with flexibility so knowledge flows naturally and remains usable in the field.
Impact
Propel enables organizations to transform fragmented project insights into a living knowledge base. By capturing lessons systematically and making them searchable and reusable, teams can adapt faster, avoid repeating mistakes, and base their decisions on real-world evidence. The result is a collective intelligence that helps impact organizations stay relevant, resilient, and more effective in achieving their mission.







